Refund & Returns Policy

Last updated March 17, 2025

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

Refunds

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return process

To return the product, please complete the form below. Our team will contact you to discuss the details and provide you with a return authorization number. Once you have received the return authorization, please package the product carefully in its original packaging and mail it to the address provided in the authorization notice.

Please Note: Only unopened items can be returned!

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Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

How can you contact us about this policy?

If you have any further questions or comments, you may contact us by:
Phone: 202-525-0220
Email: info@stardustdc.com
Online contact form: stardustdc.com/contact-us/